Packaging Requirements

The onus is on you, not the driver to ensure your goods are suitably packaged as described below. Your goods could be rejected by the driver or at the sorting hub which will cause delays to your delivery and incur a failed collection charge.

Whilst every effort is made to ensure safe transport of your goods, Paisley Freight ask customers to package goods in an appropriate manner as described below to greatly reduce the chances of accidental damage during transport.

The driver may refuse to collect your goods or extra charges will apply if the goods are not packaged appropriately or the dimensions/weight exceed what you have declared.

All shipments are subject to volumetric checks and subsequent charges incurred by the network hub.

Alloy Wheels

Goods need to to be individually wrapped with bubble wrap over the entire alloy wheel and then fully enclosed with cardboard with an address label put on each parcel. Each parcel should not exceed 30kg. If you take additional enhanced liability cover then the wheels must be boxed.

Bikes

We recommend our custom packaging which you can purchase during the booking process.

How do I package my bike? Please visit our Bike Packaging Guide to see how to package your bike.

Your bike must be boxed, not simply wrapped in cardboard, the bike should also be suitably dismantled to fit in the box, we can provide a suitable box if required during checkout. All parts should be securely fixed within the box and bubble-wrap covering the frame to ensure no damage during transit. The length of your fully packaged box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection, most bike boxes will be within these measurements. Your bike should not exceed 30kg.

Kayak Paddle

Goods need to be fully enclosed with bubble wrap or cardboard with an address label on each parcel.

Car Exhausts, Roof Bars and Car Seats

Goods must be boxed with an address label on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection or additional charges will be incurred.

Gearboxes on Pallet

Fully drained of all oil and secure on the pallet making sure that no bare metal is visible.

Engine on Pallet

Fully drained of all oil and properly packaged and secure on the pallet making sure that no bare metal is visible.

Prams

Goods need to be fully enclosed with bubble wrap and cardboard or in original box with an address label securely fixed to each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection. Your pram should not exceed 30kg.

Tents

Can ship in their original canvas bags otherwise Goods need to be fully enclosed with bubble wrap or cardboard with an address label put on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection.

Guitars

Can ship in original hard case otherwise goods need to be fully enclosed with bubble wrap and cardboard with an address label on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection

Fishing Rods

Can ship in original fishing plastic tube otherwise goods need to be fully enclosed with bubble wrap and cardboard with an address label on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection

Saddle

Goods need to be fully enclosed with bubble wrap or cardboard with an address label put on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection.

Snowboards/Skis

Can can ship in original canvas padded bag otherwise Goods need to be fully enclosed with bubble wrap or cardboard with an address label put on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection

All Other Items

Goods must be boxed along with suitable internal packaging with an address label on each parcel. The length of your box should not exceed 1.6m with the sum of the width and height not exceeding 1.2m (i.e. when you add the width and height together they should not be more than 120cm) otherwise the driver will refuse the collection

* Failure to comply with our packaging requirements will invalidate any liability claims.